What am I doing today? Here is the inside scoop!
I start my day by saying “good morning” to my team, and then I usually hop right onto our social media platforms to see what activity has happened since the day before or over the weekend. I use one platform that condenses all of our center’s reviews from various websites onto one page. I enjoy responding to comments from customers, and I love hearing feedback from them. On Facebook, I respond to everything (from comments on posts to check-ins), and I get ready to post the day’s picture. It is awesome to see so many people having fun at the center. My favorite feature on Facebook is the publishing tool. I have never been exposed to it before, and I LOVE how I can schedule posts months in advance!
I also walk around the center multiple times a week to check on digital directories and screens. Walking the center also helps me get a better feel for the mall, including locations of stores and brainstorming ideas for my intern project! Part of my project involves me garnering event sponsors, especially for our Holiday Festival and Tree Lighting Event.
The best part of my day is interacting with my team because they make me laugh. They are genuinely WONDERFUL people, and there is a lot to learn from them. It is nice to learn more about them and how they got to where they are today!